Start with one operation. Leave with agents you own.
We change how a piece of work runs, put agents where they carry the load, and hand you a system your team can run, check and change. The people accountable for the work set the limits from the first day.
How a project runs.
Each step ends with something you can hold, read and keep.
Map the operation
We sit with the people who run it and trace every hand-off, decision, exception and system it touches. Nothing gets designed until today is written down.
You get: a map of how the work really flows, and the numbers it runs at todaySet the autonomy
For each task we agree whether an agent observes, drafts, acts with approval or acts within written limits. Risk, legal and the team decide together.
You get: an autonomy setting for every task, signed off by the person accountableGround it
Every agent reads from one mapped, versioned source of truth, so answers are the same across agents and every one can be traced.
You get: a Spiderbrain context layer over your records, rules and documentsBuild inside your systems
Our engineers build where your data already lives, alongside the people who will run the system, and test it against agreed criteria before it touches live work.
You get: agents in production in your environment and regionMeasure, then hand over
We report against the baseline and leave the system in a state your team can run, change or move without us. Open formats make that possible.
You get: results in your own numbers, runbooks, evaluations and an exit plan
Autonomy, set per task.
Proportional to the risk, written down, and visible to the people accountable for the work.
Prepares the work. A person finishes it.
The agent writes the reply, the letter or the noting. Nothing leaves until a person has read it.
For exampleDrafts the file noting that an officer edits and signs.
Every action loggedAutonomy set per taskAny agent can be pausedDeployed in your region
Built to be handed over.
A system you cannot run without its builder is a liability. Every project ends with runbooks, evaluations, open-format context and an exit plan.
Your data, in your region
Deployed where your data already lives, in the region you choose.
Open formats
Context in the MIT-licensed .spiderbrain format, readable without us.
Runbooks and evaluations
How each agent works, how it is tested, and how to change it safely.
The right to leave
An exit plan written on the first day, so the system stays yours.
Where do you start?
With one operation that matters and hurts: admissions, patient access, support triage, file movement. We map it, agree the numbers that would make the work worth doing, and only then build.
Do we have to replace our systems?
Rarely. Agents connect to the systems you already run and work within their permissions. If something has to change, we say so before the build, with the reason.
Who decides what an agent may do?
You do. Every task gets an autonomy setting, signed off by the person accountable for it, and any agent can be paused in seconds.
What happens when the project ends?
You keep a working system, its runbooks and evaluations, and context in an open format. You can keep us on to run and improve it, or run it yourselves.
What if agents are the wrong answer?
Then we tell you at the mapping stage, with the reasons. Some operations need a process fix or better data first, and that is still a useful result.
Bring us the operation that slows you down.
We will map it with you and say plainly where agents help, where they do not, and what it takes to run them safely.