Adobe Experience Platform
Implementation of AEP starts with the deep depth analysis of use cases, data ingestion and activation
Our approach of AEP implementation starts by conducting comprehensive discovery sessions with stakeholders and the Data Engineering team, then we identify key business use cases and necessary data sources. This builds our roadmap for the platform's design phase, ensuring alignment with both current and future needs.
Our expertise lies in identity stiching, UCP and Zone1/Zone2 architecture. We make data insightful and then actionable, we also have expertise in setting up governance including HIPPA complaint implementations
Adobe Journey Optimizer
Imagine seamless journies based on AEP and API based data, actionable audience and event triggers and detailed CJA based reporting
We are pioneers in helping clients build journies and campaigns in AJO. AJO with its built-in email and push notification capabilities, AJO functions independently from other marketing automation tools. It even offers decisioning capabilities for added flexibility. Given its reliance on the unified profile, meticulous architecture design and data modeling is essential to unlock its full potential for customer journeys, transactional triggers, and marketing campaigns. Perform Digital specializes in providing technical proficiency to deploy AJO effectively, complemented by managed full-service hypercare for seamless post-implementation operation and management.
Omnichannel Personalization
Personalization is a necessity in today's world. By focusing on personalization, companies can enhance the customer experience, increase loyalty, and drive growth.
Unlock the power of personalization with our comprehensive implementation of Adobe Target & AJO Campaign. With us as your personalization partner, you'll explore the intricate world of Adobe Target, gaining insights into the importance of automation and personalization in crafting exceptional user experiences. Master automated activities, from Auto-Allocated A/B to Auto-Targeted A/B activities. Learn how to build customer journeys, and gain proficiency in managing content effectively in activities. Observe user behavior and events, and track key attributes to understand how your customer's behavior is evolving.
Customer Journey Analytics
Analysis Workspace now available for data from all channels
At perform digital, we specialize in delivering comprehensive Customer Journey Analytics (CJA) implentation that empower businesses with real-time insights into customer views and behaviors. Leveraging PersonID from the profiled data, we capture customer interactions seamlessly across various touchpoints, including online platforms, physical stores, call centers, and more. This data is then untilized to build advance visualizations such as channel conversion and attribution. With our expertise, businesses can harness the power of data to drive growth and foster long-term customer relationships.