Perform Digital - Advertising, Marketing & Commerce Perform Digital - Advertising, Marketing & Commerce Perform Digital - Advertising, Marketing & Commerce Perform Digital - Advertising, Marketing & Commerce

Adobe Experience Platform Services
Helping you each step of the way.

Adobe Experience Platform


Successful AEP Implementation Starts with Clear Use Cases, Trusted Data, and Smart Activation.

At our core, we help businesses unlock the full potential of Adobe Experience Platform (AEP). Our implementation approach starts with collaborative discovery sessions with stakeholders and data teams to uncover the most valuable use cases and the data needed to power them. From there, we design a tailored roadmap that ensures AEP not only meets today’s goals but also scales with tomorrow’s ambitions.

What sets us apart is our proven expertise in identity stitching, Unified Customer Profile (UCP), and Zone1/Zone2 architecture. We transform complex data into meaningful insights that drive real business outcomes. Beyond activation, we embed strong governance practices, including HIPAA-compliant implementations, so organizations can innovate with confidence and trust.

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Adobe Journey Optimizer

Design. Deploy. Optimize. Seamless Customer Journeys with AJO

We help clients design and deliver impactful journeys and campaigns with Adobe Journey Optimizer (AJO). With built-in email, push notifications, and advanced decisioning, AJO empowers brands to engage customers without relying on additional marketing automation tools. Because AJO is powered by the unified customer profile, success depends on thoughtful architecture and precise data modeling. At Perform Digital, we combine deep technical expertise with hands-on experience to deploy AJO effectively. Beyond implementation, our managed hypercare services ensure smooth operations, continuous optimization, and long-term success.

Omnichannel Personalization

Personalization is a necessity in today's world. By focusing on personalization, companies can enhance the customer experience, increase loyalty, and drive growth.

Unlock the power of personalization with our comprehensive implementation of Adobe Target & AJO Campaign. With us as your personalization partner, you'll explore the intricate world of Adobe Target, gaining insights into the importance of automation and personalization in crafting exceptional user experiences. Master automated activities, from Auto-Allocated A/B to Auto-Targeted A/B activities. Learn how to build customer journeys, and gain proficiency in managing content effectively in activities. Observe user behavior and events, and track key attributes to understand how your customer's behavior is evolving.

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Minimalism

Customer Journey Analytics

Analysis Workspace now available for data from all channels

At perform digital, we specialize in delivering comprehensive Customer Journey Analytics (CJA) implentation that empower businesses with real-time insights into customer views and behaviors. Leveraging PersonID from the profiled data, we capture customer interactions seamlessly across various touchpoints, including online platforms, physical stores, call centers, and more. This data is then untilized to build advance visualizations such as channel conversion and attribution. With our expertise, businesses can harness the power of data to drive growth and foster long-term customer relationships.

Frequently Asked Questions

Customers expect personalized experiences, and businesses need to be able to capture, process, and act on data in real time in order to deliver those experiences. AEP can help you deliver rich and relevant experiences to your customers by providing you with a complete view of your customers. With AEP, you can see how your customers interact with your brand across all of your marketing channels. This information can be used to personalize your marketing messages and create targeted campaigns that are more likely to resonate with your customers.

At Perform Digital, our approach begins with a deep dive into understanding your business's pain points, challenges, and aspirations. Through meticulous need and gap analysis, we identify the specific areas where a robust solution can make a transformative impact. Collaborating closely with your team, we craft a tailored solution architecture designed to address your unique requirements and objectives. Our phased implementation approach ensures that each stage is carefully planned and executed, minimizing disruptions and maximizing value delivery. By working hand in hand with your team throughout the process, we ensure alignment with your strategic goals and seamless integration with existing systems. At Perform Digital, we're committed to driving tangible results and empowering your business to thrive in today's dynamic landscape.

At Perform Digital, our commitment extends beyond just decoding data; we empower businesses to unlock its full potential. Our comprehensive approach involves not only decoding your data but also identifying actionable insights and implementing tailored data solutions. We understand that successful data utilization goes hand in hand with user proficiency. That's why we provide extensive training and coaching to ensure your team is proficient in utilizing data in day-to-day operations. By guiding you through the entire process, from data interpretation to implementation, we enable you to leverage data-driven strategies seamlessly in your daily operations.

At Perform Digital, our suite of services encompasses the entire lifecycle of data, catering to diverse business needs and challenges. From gathering and normalizing data to measuring its impact and activating insights, we collaborate closely with our clients to understand their unique requirements and align data strategies with business objectives. With a fusion of engineering prowess, strategic acumen, and domain expertise, we empower our clients to harness the full potential of their data assets. Our Strategy & Advisory Services offer comprehensive guidance, including technology audits, agency integration, and solution architecture. Through our Engineering Services, we provide expertise in data engineering, cloud solutions, application development, and automation. Our Data & Analytics Services leverage cutting-edge techniques in data science, digital analytics, and visualization to drive informed decision-making. Additionally, our Marketing Technology Services cover a spectrum of solutions, from Adobe Experience Platform integration to omnichannel personalization and digital optimization. As a consulting firm deeply rooted in data, analytics, and marketing technology, we not only solve immediate challenges but also innovate by developing tailored products to address emerging market needs.

Here are five key compelling reasons why Perform Digital stands out as your ideal solution partner:

  1. Committed to Your Success: At Perform Digital, we treat your challenges as our own. Our unwavering commitment means we're fully dedicated to solving your problems and achieving your goals.
  2. Beyond SOW Engagement: Unlike many companies that conclude their involvement once the Statement of Work (SOW) is fulfilled, we prioritize sustained support. We're committed to being there whenever you need us, ensuring a smooth transition until your teams are fully adept with the solution. Even after delivery, we offer "train the trainer" sessions and knowledge transfers, empowering your team with the necessary skills for ongoing success.
  3. Transparent and Comprehensive Communication: We believe in transparency and clarity throughout the implementation process. Through end-of-sprint demos and detailed documentation, we ensure you have complete visibility into the progress and intricacies of your solution. This empowers you with the knowledge needed to make informed decisions and maximize the value of the implemented solution.
  4. Adherence to Data Governance: Our commitment to data governance is unwavering. We strictly adhere to industry best practices and regulations, meticulously managing data identity, sensitivity, and privacy at every stage - from ingestion and sourcing to activation and export. This ensures that your data is handled with the utmost care and compliance, safeguarding both your business and your customers.
  5. Process-Driven Approach: At Perform Digital, we prioritize establishing robust processes for data management. From data checks to ensuring data hygiene and sanity, we implement structured workflows to maintain data integrity and reliability throughout.