Last Updated: Nov 18th 2023
At Perform Digital Pvt. Ltd., we strive to provide top-notch digital marketing and consulting services. We understand that sometimes circumstances may change, and you may need to cancel your purchase. To ensure transparency and fairness in our cancellation policy, we have established the following guidelines:
1. All purchases made with Perform Digital Pvt. Ltd. are eligible for a refund, subject to the terms and conditions outlined in this cancellation policy.
1.1. Refund requests will be considered for the following circumstances:
2. If you cancel your purchase at least 72 hours before the scheduled training dates, you are eligible for a refund of 70% of the total purchase (paid) amount.
2.2. If you cancel within 72 hours or less of the scheduled training dates, no refund will be issued.
3. To request a refund, you must submit your request in writing by sending an email to email@example.com, with the subject line "Refund Request - [Your Name] & [Order Number]."
3.2. In your refund request, please include the following information:
4. Perform Digital Pvt. Ltd. will process refund requests within 6 business days of receiving a valid request.
4.2. Refunds will be processed through the original payment method used for the purchase.
4.3. In case of any additional fees incurred during the refund process (e.g., taxes, bank or transfer fees), these will be deducted from the refund amount.
5.1. Perform Digital Pvt. Ltd. reserves the right to make exceptions to this cancellation policy in exceptional circumstances, such as natural disasters, severe illness, or other unforeseen events. Such exceptions will be reviewed on a case-by-case basis.
6.1. In the event that Perform Digital Pvt. Ltd. needs to reschedule a training or a consulting session, participants will be given the option to either attend the rescheduled training or request a refund.
If you have any questions or require further clarification on our cancellation policy, please feel free to contact our customer support team at [Phone Number] or [Email Address].
Perform Digital Pvt. Ltd. reserves the right to revise this cancellation policy at its discretion. Any updates or changes to the policy will be communicated to all participants.
By making a purchase with Perform Digital Pvt. Ltd., you acknowledge that you have read and agreed to this cancellation policy. We appreciate your understanding and cooperation.